Solihull Liberal Democrat MP Lorely Burt is calling for bus drivers in Solihull and Greater Birmingham to receive dementia-awareness training to create a 'dementia-friendly' service.
The MP's call to action follows a meeting with the Geoff Inskip, Chief Executive of Centro, which runs public transport for Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton.
During the visit Mr Inskip told Mrs Burt about how Centro is reducing crime on public transport. They also discussed how the organisation has preserved a reduced Ring-and-Ride service despite heavy cuts imposed by Solihull Council in conjunction with other councils in the area.
Mrs Burt believes all customer-facing staff should be given dementia-awareness training.
Mrs Burt said, "Dementia sufferers are some of the most vulnerable people in our communities. Many of them rely on public transport so it's essential that staff are properly prepared so they can give them the help they need.
"I am arranging dementia-awareness training for all my constituency-office staff and I would urge Centro to take similar steps for customer-facing staff."